![]() It must also have the original tags and packaging.Ĭustom and personalized items (including all team suits - logo or no logo) To be eligible for an exchange, your item must be unused and in the same condition that you received it. *Please see tech suit exchange/defective policy prior to purchase. Custom is defined by any alterations made to a product and/or garment and/or items selected as a team product (Team products are represented in individual team stores). *Custom or personalized items are final sale and can NOT be returned or exchanged. We do not accept returns for refund or store credit. After 7 days from delivery we unfortunately are unable to offer a exchange. If for any reason you are unhappy with your purchase we are happy to assist with an exchange for a different size within 7 days of delivery. Please note that with refunds additional processing time may occur, depending upon the speed of your credit card company.We have a 7 day* exchange policy. Once your return is received and inspected at our fulfillment center, a refund will be applied according to the method you used to pay for your order. We strongly recommend that you use the most cost-effective traceable and/or insured method to protect you in the rare event that your package is lost or mishandled by the shipper. Shipping fees on your initial order are non-refundable, and we do not cover the cost of return shipping. Please Click Here to start your returns process. We want you to be fully satisfied with your purchase.TYR Sport will gladly accept eligible returns in new and unused condition, with tags intact and packaging included within 30 days of the order shipment date for a refund of the full merchandise. Items purchased from an Authorized TYR dealer must be returned to the place of purchase. If within 30 days of your purchase date you are not satisfied, we will gladly provide a merchandise refund for wetsuits purchased via TYR.com.Ĭlick here to see our Hurricane Wetsuit warranty information. Feel free to test and try your Hurricane wetsuit in the water. If within 30 days of your product shipment date you are not satisfied, we will gladly provide a merchandise refund for footwear purchased via TYR.com.Īny item(s) that have been customized or custom built to specification are non-returnable and non-refundable, with the exception of manufacturer defects or damages.Īll TYR products are guaranteed. As a result, we cannot guarantee that your computer will accurately display such colors.Īll TYR products are guaranteed. However, the actual color displayed on your screen will depend on your local computer system and monitor settings. We make all reasonable efforts to accurately display the attributes of our products, including color. If you paid with a TYR gift card, your refund will be added back to the gift card. Shipping and handling fees are not refundable. Please allow 1-2 billing cycles for the credit to appear on your statement. Please allow 7-14 business days for your credit to be processed. We’ll send an email to let you know we’ve processed your return.
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